Firebot's drag & drop chatbot builder gives you a "mind-map"-like overview of your bot and lets you create complex functionalities in no time.
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Individual variables can be assigned to individual users. In addition, user groups formed from them can be contacted automatically.
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Group messages can be sent either at predefined times, at recurring times or with just a single click.
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All media content such as photos, GIFs or videos can be managed centrally - no need for complicated hosting and data management!
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Multiple team members can work together on the same projects in real time.
Firebot Analytics visualizes messages, users, sessions, variables and conversations on a daily basis. Data can be grouped by time period and sources (eg "Facebook" vs. "Web Client").
Analytics and content data can be exported in the Firebot Enterprise plan.
Conversation histories are visualized in real time. Each conversation block can be analyzed for efficiency and a loss of users can be prevented.
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Users who reached the bot via set (e.g. Facebook Advert or Youtube) referral parameters can be analyzed.
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Firebot understands common user input and is able to learn new terms. It can extract logical terms (e.g. cities or numbers) from user input.
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Every Firebot understands from birth common user input such as greetings or questions about the time. These can be customized at will.
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Firebot learns logical word units, such as "capitals" or "dog breeds".
Each word unit is subordinated to several synonyms.
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Support staff can take control of a bot for specific users when the bot runs out of replies.
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